Since its inception, CARCABA Group has pursued to consolidate itself as a group of service companies, whose benefits reach the highest level of quality and efficiency in the management of the national and international transport of goods by road and sea, and operator Logistic.
Through its management system based on the ISO CERTIFIED QUALITY SYSTEM 9001 Regulation, the management of Cabaa Group acquires a firm commitment to satisfy the requirements applicable to the service, the client, the company, the Sector and the administration (including legal and Regulations applicable to their activity), and to improve their effectiveness in a continuous and planned manner.
This commitment of management is articulated by:
- The participation of their employees and their influence in their respective areas of responsibility.
- Maintaining the strictest ethical and professional standards
- The provision of human resources and necessary materials for their achievement, including ongoing training of stafff.
- The systematic reduction of costs, non-conformities and the claims of our clients
- Personal and professional attention in a quick, efficient and qualified way.
- Teamwork, the motivation of the staff and learning from our errors to improve..
- Regular reviews and planning of the managing system to increase its effectiveness; Improve customer satisfaction; To assess the effectiveness and adequacy of this quality policy; and to establish, follow and revise measurable and consistent quality objectives.
The board of direction of the Group recognizes that in order to achieve this commitment, the contribution and participation of the company’s personnel, their knowledge and understanding, their awareness of the excellence in the conformity of the service, is essential in the Satisfaction of our clients, in the efficiency and continuous improvement of the management system and in the achievement of the objectives and goals proposed, so it diffuses this declaration of the policy of quality of Carcaba group to all the interested parties under its Responsibility. CARCABA is awarded by ECOVADIS, one of the world leading CSR rating agency
Signed: Sonia Fiestas Cárcaba