QUALITY

Since its foundation, CARCABA GRUPO has sought to establish itself as an organisation specialising in the provision of integrated logistics, warehousing, and national and international freight transport services. To this end, it directs its activities towards achieving the highest standards of quality and management efficiency, under a sustainable approach that balances operational excellence with respect for the environment.

Through this Quality and Environmental Policy, Management establishes the framework of reference for all its activities and sites. Through a Management System based on ISO 9001 and an environmental protection approach, the company firmly commits to meeting the requirements applicable to its services, customers, society, the sector and public authorities, including the legal and regulatory requirements linked to its activity, as well as any environmental commitments voluntarily undertaken.

This Policy is based on the following Principles:

+Maintaining the highest ethical and professional standards.

+Providing personal and professional service in a prompt, efficient and qualified manner.

+Analysing the risks and opportunities arising from the organisation’s context in order to ensure appropriate and preventive management.

+Promoting the active participation of employees and their influence within their respective areas of responsibility.

+Encouraging teamwork, motivation and learning from experience in order to improve.

+Ensuring the awareness, training and continuous competence development of personnel for responsible performance.

+Collaborating with interested parties, including customers, suppliers and partners, to promote good environmental practices.

+Establishing shared responsibility at all hierarchical levels, ensuring effective compliance with the environmental commitments undertaken.

+Improving the organisation’s environmental performance by progressively reducing the impact of our services and establishing measurable environmental objectives consistent with this Policy.

+Driving energy efficiency by encouraging energy saving and the responsible use of natural resources.

+Optimising transport efficiency by promoting sustainable practices.

+Promoting the circular economy by prioritising the use of low environmental impact, recyclable or reusable materials, and implementing measures such as reducing packaging in our warehouses.

Continuous Improvement and Transparency

+Ensuring the availability of information and the provision of the human and material resources required to achieve objectives responsibly.

+Optimising processes through the systematic reduction of costs, non-conformities and customer complaints.

+Integrating environmental management into the company’s strategic and operational planning.

+Establishing systems that ensure the continual improvement of CARCABA GRUPO’s Management System, focusing on adapting at all times to any changes in the organisation’s context, improving customer satisfaction, approving our suppliers and partners, and preventing environmental pollution.

Review and Communication

The Management of CARCABA GRUPO undertakes to review this Quality and Environmental Policy periodically, as part of the Management System Review.

It also ensures that this Quality and Environmental Policy:

+Is available and accessible to all interested parties under its responsibility, both internal and external, on the corporate website and through the communication channels it considers most effective for this purpose.

+Serves as a framework of reference for setting quality and environmental improvement